List of Recalled Vehicles on GM’s Website is Incomplete

The National Highway Traffic Safety Administration said Friday that GM’s vehicle identification number system which allows owners to look up whether their vehicle has been effected by the millions of recalls issued this year is not listing all cars that are in need of repairs, according to The Detroit News (“Government says GM site faulty, doesn’t correctly list recalled vehicles”; 8/1/2014). Owners are able to enter their personal vehicle identification numbers with the site then telling them whether their vehicle has been affected by the recall, but many were improperly told no, according to Bloomberg News (“GM Website Misleading Consumers on Recalls, US Says”; 8/1/2014). Both GM and the National Traffic Safety Administration have been warning vehicle owners of this discrepancy, and GM has been asked to fix the problem immediately, The Detroit News reported. This is among a string of recent problems for the nation’s largest automaker, which has had to recall nearly 29 million vehicles this year alone, a record for recalls in a single year, according to Bloomberg News. The company has been under intense scrutiny ever since investigations revealed that GM was delayed in recalling more than 2.5 million cars with faulty ignition switches linked to at least 13 deaths, Bloomberg News reported.